We handle the Tech. You grow your business.
End-to-end IT infrastructure management, 24/7 support, and proactive monitoring – so your systems operate at full potential and your team stays productive.
Efficiency and Continuity
No matter what happens, we make sure your IT infrastructure is always up and running and ready to support your staff.
Affordable Expertise
Solve the problem of limited IT resources and skills gaps with proactive expertise that is readily-available.
Secure Business
We make sure all your employee devices are fully updated and protected using the best cybersecurity software in the market for you.
Comprehensive Managed IT Services
Having the latest and most innovative technology is only part of the equation for thriving, uninterrupted business operations. Expert, end-to-end ongoing management and support are as important as the solutions you invest in and indispensable and critical for IT infrastructure and systems that are running at their full potential and delivering the results you expect from your investment, giving you the competitive edge you absolutely need to not only survive but pioneer in today’s fast-paced and numbers-driven reality.
The services offered under this scheme are wide and varied. They include client IT infrastructure on-premises; and full management of customer assets on the cloud.
Due to the very specific nature of managed services, we discuss requirements with our customers at length, arriving to and designing a package which ticks all the boxes and their particular requirements.
Our services include training, telephone/online technical support, software and license audit, performance tuning, diagnostic testing and other ongoing “housekeeping”.
What We Manage
A proactive approach to keeping your IT infrastructure secure, available and performing at its best
Devices
- Servers
- Desktops
- Laptops
- Mobile Devices
Infrastructure
- Networks
- Wired LAN
- Wireless LAN
- Security Devices
Security & Continuity
- Automated Security Patching
- Business Resilience
- Disaster Recovery
- Proactive System Monitoring
How We Support Your Business
Continuous management, optimisation and expert support that keeps your business productive.
Secure User Access
- User Accounts
- Permissions
- Access Rights
Complete Visibility
- Health Reports
- Uptime Reports
- Service Reports
Maintenance
- Always Up To Date
- On-Site Support
- Application Support
✓ 24/7 Service Desk ✓ Certified Engineers ✓ Your Extended IT Team ✓ Regulatory Compliance ✓ Access Control ✓ Compliance & Data Protection ✓ Data Integrity
Why Businesses Choose Computime Managed IT Services
- Proactive monitoring – not reactive support
- One dedicated point of contact
- Certified engineers available 24/7
- Reduced downtime and faster issue resolution
- Predictable monthly costs
- Tailored support packages
Compliance-Ready Managed IT Services
Helping you meet DORA and NIS2 requirements through secure, resilient and continuously monitored IT services.
We understand the increasing regulatory pressure on organisations to demonstrate robust cybersecurity and operational resilience. The Computime managed services offering is aligned with the requirements of DORA and NIS2, ensuring your IT environment is not only secure but audit-ready.
By embedding these principles into our service delivery model, we help organisations reduce risk, improve resilience, and confidently address regulatory obligations.
To further strengthen your cybersecurity posture and support regulatory compliance, we offer automated penetration testing services through a CREST-certified third-party partner.
Why Compliance Matters in Managed Services.
Compliance is about more than meeting regulatory requirements – it’s about creating a secure, resilient IT environment. Through continuous monitoring, independent security testing, and proactive vulnerability management, our managed IT services help your organisation stay ahead of emerging threats while supporting frameworks such as DORA and NIS2.
The Computime Managed IT Services offering:
- Supports DORA readiness
- Supports NIS2 obligations
- Independent CREST-certified testing
- Ongoing vulnerability management
- Reduced cyber risk
FAQs
What services are included in a managed IT plan?
Managed IT Services provide proactive monitoring, maintenance, security, and support for your business’s technology for a fixed monthly fee. Rather than waiting for something to break, we continuously manage your IT environment to reduce downtime, improve security, and help your business operate efficiently.
Typical Computime Managed IT Services may include but are not limited to:
- 24/7 monitoring
- Help desk support
- Network and server management
- Cybersecurity
- Microsoft 365 management
- Cloud services
- Backup and disaster recovery
- Patch management
How is managed IT different from traditional break-fix support?
Break-fix support only addresses problems after they occur. Managed IT services proactively monitor and maintain your systems to prevent issues, minimize downtime, and improve overall performance.
Is managed IT right for small and medium-sized businesses?
Yes. Managed IT services give SMBs access to experienced IT professionals, enterprise-grade tools, and predictable monthly costs without the expense of maintaining a full in-house IT department.
How do you protect our business from cyber threats?
We implement multiple layers of security, including endpoint protection, firewall management, email security, multi-factor authentication (MFA), regular patching, security monitoring, and employee cybersecurity awareness training.
Do you provide support for remote and hybrid employees?
Yes. We support users wherever they work by providing secure remote access, device management, Microsoft 365 support, VPN assistance, and remote troubleshooting.
What happens if we experience downtime or a system failure?
Our team responds quickly to identify the issue, restore services, and recover data if necessary using backup and disaster recovery solutions, helping minimize disruption to your business.
How much do managed IT services cost?
Pricing typically depends on the number of users, devices, and services required. Most businesses benefit from a predictable monthly subscription that makes IT budgeting easier.
Can you work with our existing IT team or vendors?
Absolutely. We can act as your complete IT department or work alongside your internal IT staff and third-party technology vendors to provide additional expertise and support.
How do we get started?
We begin with an assessment of your current IT environment, discuss your business goals and challenges, and recommend a managed services plan tailored to your organization’s needs. Once approved, we handle onboarding and ongoing support with minimal disruption.
Want to Find Out More?
Let’s Have a Chat
Ready to strengthen your IT resilience?
We take the complexity out of IT with proactive managed services that keep your business secure, productive, and ready to grow.
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